ISO 9001:2015 Certification

A recognised standard of quality

Cabinet Vivalda is the only firm in the Principality of Monaco certified ISO 9001:2015 for its co-ownership syndicate and property administration activities.

This international certification attests to our daily commitment to rigorous, transparent management that complies with the highest quality standards. It reflects our determination to offer each of our clients a reliable, structured and constantly improving service.

A quality approach at the service of our clients

Since obtaining our first certification in 2003, quality has been at the heart of our organisation.

Every procedure is designed to guarantee efficient management, perfect traceability of operations and clear communication with our clients. This approach enables us to ensure constant follow-up of files, control our processes and continuously improve our working methods.

Our objective is simple: to offer an impeccable service, founded on trust, transparency and the lasting satisfaction of our clients.

What the certification guarantees you

• A structured organisation and controlled procedures
• Transparent management and rigorous follow-up of each file
• Perfect traceability of administrative and accounting operations
• Compliance with legal and regulatory requirements
• Continuous improvement of our working methods
• Trained teams committed to a permanent quality approach

Quality that can be measured every day

Our quality approach is part of a continuous improvement process in order to:

• Guarantee reliable, clear and transparent management accounts;
• Ensure high-level administrative, accounting and technical management;
• Optimise processing times and the follow-up of interventions;
• Maintain a lasting relationship of trust with our co-owners and owners;
• Develop our services to meet our clients’ expectations and the evolution of our profession.

A certification that makes the difference

Beyond international recognition, ISO 9001:2015 certification constitutes a concrete commitment to our clients.

It reflects our determination to offer demanding support, controlled processes and consistent service quality, in order to guarantee serene and lasting management of their real estate assets.